Whether it’s managing animal and business licenses, issuing permits, or preparing utility bills, we’ve got the solutions to fit local government agencies of any size.

As the nation’s population grows, so do citizens’ needs for services from local government agencies. Cities, counties and other local authorities face a multitude of expanding responsibilities. Citizen service departments extend to a variety of areas, including community development offices, utilities and clerks offices. Tyler offers software solutions that enable these service departments to provide consistent and efficient service to their citizens.

Internet Access for Citizens
Citizens expect to access their accounts, pay bills and fines, submit service requests and make inquiries 24/7. The 2007 Consumer Bill Payment Survey found that online bill payments:

• Exceed their check counterparts among online households
• Are popular for their convenience, security and environmental benefits

Tyler solutions capitalize on the power of the Internet, extending business hours, providing convenient access and alleviating routine requests for information. Our systems provide real access to underlying detail and historical information. They provide real-time information in a secure environment. Tyler Citizen Services deliver a cost-effective solution to citizens.

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Tyler can help agencies be more efficient, more accessible, and more responsive to the needs of citizens. Click here to request additional information.